How does the Samshield after sales service work?
In case of violent impact on a helmet, the inner shell (in polystyrene) will crush and lose its shape in order to absorb the impact. From then on, the polystyrene shell will never have the required thickness to absorb another impact if you fall again. This is the reason why we have to change the helmet in case of important impact.
North America Crash Policy:
- 25% discount offer to the customer on the basic helmet for a period of 4 years. Custom options are at the charge of the customer if they wish to replace them. Obviously Samshield helmets have a one year warranty in case of defect.